AM 303 – Knowledge Management
NZ$385.00 excl GST
Last updated: June 2025
AM 303 – Knowledge Management helps you turn data into insight. It is for anyone working with asset management data – whether you’re designing systems, capturing field data, or turning spreadsheets into decisions.
The course follows the Data–Information–Knowledge–Wisdom (DIKW) model to help you make sense of your organisation’s data ecosystem. You’ll gain insight into how information flows, how to manage it well, and how to ensure it supports wise, strategic decision-making.
AM 303 is completed entirely online, allowing you to learn at your own pace, in your own time. You can begin as soon as you enrol.

Overview
AM 303 – Knowledge Management helps you turn data into insight.
This course supports anyone involved in designing, capturing, and analysing asset management data. It follows the Data–Information–Knowledge–Wisdom (DIKW) model to show how raw data becomes meaningful knowledge – and how that knowledge supports better decisions.
You’ll explore what it takes to manage asset data effectively, from data governance and architecture to the practical realities of collection, storage, and analysis. The course also introduces relevant legislation and standards, including ISO 55000 and ISO 8000, and shows how to align your systems and processes to support wise, evidence-based decision-making.
This course content is based on the authoritative Āpōpō Guide and ISO 55000 suite of Standards.
Upon completion of AM 303 you will be better enabled to:
- Establish data and information governance processes to direct, control and assure that asset information is managed effectively as an organisational resource
- Define relevant legislative requirements, management standards and guidelines
- Define and specify data design – such as appropriate system architecture for creating, storing and processing data; and the organisation’s asset data standards that provide common definitions of asset hierarchies and attributes
- Understand and define data collection process criteria, and maintenance of data
- Understand and define data interface exchanges between systems and information storage requirements (such as security and confidentiality)
- Analyse data to gain an understanding of the organisation’s infrastructure.
On completion, learners are awarded a digital badge which can be saved and shared.
This course is a collaboration between Āpōpō and GHD.
Who Should Attend
This course is ideal for those involved in designing, maintaining, or using knowledge management systems in an asset management context. It’s particularly relevant for people responsible for capturing, interpreting, or governing asset-related data – whether you’re developing internal systems, shaping information policy, or making decisions based on the insights data provides.
Content
- Information Landscape
- Requirements
- Data
- Information
- Knowledge
- Wisdom
Recommended Prior Learning or Equivalent Experience
- An understanding of the content of the following badges: AM 101, AM 202, AM 203 and AM 204.
Outcomes
This course will deepen your understanding of asset knowledge management – covering key standards, legislative requirements, data system architecture, and the principles of effective information design and use.
Typical Attendees Include
- Consultants
- Planners
- Engineers
- Project managers
- IT professionals
- Systems administrators
- Executives
Learning Material
- Text, images, video
- Formative assessment
- Activities
- Case studies
- Summative assessment

