This course provides participants with an overview of strategic asset management as a business process. The presenter will explore in detail several asset management planning processes specifically as they relate to the management of ICT assets and services including devices, software and ICT ‘as a service’ arrangements. The course:

  • Introduces asset management as a business process, including IIMM and ISO 55000
  • Discusses the linkages between asset management and the organisation’s objectives, and Government’s expectations
  • Explores the relationships between the organisation’s the asset management strategy, the ICT asset management plan (AMP) and other existing ICT plans and strategies
  • Details key lifecycle processes including:
    • Defining levels of service and performance management
    • Forecasting and managing demand for ICT services
    • Managing asset registers and asset information
    • Planning for and reporting on asset performance
    • Identifying service-critical assets and systems
    • Financial management and investment
    • Developing the ICT asset management plan
    • Asset Management maturity and Improvement Planning
    • Embedding strategic asset management as a business as usual process

Who Should Attend?

This course will provide valuable asset management skills to anyone involved in the planning, management and delivery of ICT services, in the public and sector, including ICT Managers, engineers and technicians; asset managers, business system owners, analysts, developers and delivery teams; database and help desk administrators, and ICT project managers.

Key Topics Explored

The course will broadly follow the ISO 55001 structure:

  • Context of the Organisation (analysing the strategic context and translating these into asset management objectives and the Strategic Asset Management Plan)
  • Leadership and Commitment (including leader’s role in providing resources, communication, cross-functional collaboration, continuous improvement and risk management)
  • Planning (addressing risks and opportunities and planning to achieve asset management objectives)
  • Resources (providing the resources required for the establishment, implementation, maintenance and continual improvement of the AM System)
  • Operational Planning and Control (planning corrective and preventive actions, change management and outsourcing)
  • Performance Evaluation (monitoring, measuring and reporting on performance of the asset management system)
  • Improvement (identifying, prioritising and developing the improvement plan).

FAQs

What does it cost?

Course prices depend on the venue, content, and number of attendees. Contact us to talk through specific details.

Can I book several people on this course?

Yes, absolutely. Let us know more details and we'll arrange a package specifically for you.